You've got questions? We've got answers!Get information and answers to frequently asked questions about Ludo.ai and its features.
What are the credits and how do they work?
Credits are used for accessing various features of our platform, including Generative AI, Search, Trends, and Market Analysis. Each action or request within these features consumes a specific number of credits.
Do my credits roll over if I don’t use them all in one month?
For the Indie plan, unused credits roll over from month to month. You will receive a additional set of 300 credits each month. In the Studio plan, you have unlimited credits and do not need to worry about rollovers.
Can I change my plan after signing up?
Yes, you can upgrade or downgrade your plan at any time from your account settings. If you upgrade, the changes will be effective immediately, and if you downgrade, the changes will take effect at the start of the next billing cycle.
Do you offer discounts for non-profit organizations or educational institutions?
We do offer discounts for non-profit organizations and educational institutions. Please reach out to our support team with your organization’s details, and we will be happy to assist you.
Is there a trial period for the Indie or Studio plans?
Yes, we offer a 7-day free trial that starts you on the Indie plan. After the trial, you will be automatically billed for the Indie subscription. You can cancel or change plans during the trial period if you choose.